Data Collection Practices

We gather and manage various types of personal information, including:

2. Usage of Your Information

Your personal information is utilized for these key purposes:

  • Service Provision in Stranraer:
    • Handling your car hire reservations and contracts. Confirming your identity and checking that you fulfill our rental criteria. Assisting with the procedures for picking up and returning vehicles. Managing payment transactions, including deposits and any applicable fees.
  • Customer Communication (Contractual Obligations and Legitimate Interests):
    • Delivering booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you about any modifications to our services or policies.
  • Marketing Preferences and Consent Management:
    • We may send promotional offers, newsletters, and service updates with your consent or based on our legitimate interest. You can opt out anytime.
  • Service Enhancement for Customer Satisfaction:
    • Evaluating website interactions to refine user experience and site performance. Conducting assessments to improve our vehicle fleet and service offerings.
  • Compliance with Legal Standards in Stranraer:
    • Adhering to local legal, regulatory, and tax obligations. Mitigating fraud risks and maintaining service security. Addressing conflicts and upholding our terms and conditions.

Information Exchange

Sharing Your Information With:

  • Local Service Partnerships: Third-party companies assist us in providing our services, including payment processors, IT support, and maintenance providers. They are required by contract to safeguard your data.

Your personal information remains confidential and is not sold.

Data Protection Standards

We employ a range of technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, stringent access controls, secure servers, and routine security assessments. However, it is important to acknowledge that no method of internet transmission or electronic storage is entirely secure.

Data Retention Policy

We keep your personal information only for as long as needed to achieve the specific purposes for which it was collected, including compliance with legal and accounting obligations. The duration for which we retain data can differ based on the type of information and the context in which it was processed.

6. Your Rights in Stranraer

Your rights under UK data protection law in Stranraer

  • Access to Your Information: Obtain a copy of your personal information records.

For inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Practices

Our website employs cookies and related technologies to improve your browsing experience, assess site traffic, and customize content. You have the option to adjust your cookie settings through your browser preferences at any time.

8. Updates to Policy

We may revise this Privacy Policy from time to time to align with changes in our operations or legal obligations. Any updates will be published on this page, accompanied by a new "Last Updated" date. We recommend that you check this policy periodically to stay informed.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out to us.

Stranraer Car Hire Services
Cairnryan Road, Stranraer, DG9, Dumfries and Galloway, United Kingdom
Contact Number:: 443332100115