Rental Terms
All vehicle rentals at Car Hire in Stranraer are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or vehicle pickup. This document outlines the specific terms, conditions, insurance information, charges, and your responsibilities associated with the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle with us requires:
- To hire a vehicle in Stranraer, drivers must be at least 21 years old. Age restrictions may differ based on the vehicle type, and additional fees may apply for those under 25. A valid full driving licence, appropriate for the vehicle category, must be held for the specified duration in the Rental Agreement. Valid identification and proof of address are required, along with payment information and a security deposit. Additional requirements may be detailed in the Rental Agreement.
Booking and Payment Process
- Reservations for car hire can be made via our website, by phone, or directly at our Stranraer office. A deposit may be necessary to confirm your booking. The total payment, along with a security deposit, is generally required at the time of vehicle pickup. All prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, ensuring secure transactions through trusted payment systems.
4. Vehicle Pickup and Drop-off
- At the time of vehicle collection in Stranraer, it is crucial to conduct a thorough inspection and report any pre-existing damage right away. A vehicle condition report will be generated and must be signed by you. When returning the vehicle, it should be in the same condition as when it was collected, with allowances made for standard wear and tear. Any new damage will be evaluated and may incur additional charges. The vehicle should also be returned with the same fuel level as at collection; refueling charges will be applied if the fuel level is lower. Late returns may result in extra fees, so please contact us promptly if you anticipate a delay. You will be liable for any parking fines or traffic violations incurred during the rental, in addition to an administration fee.
Insurance and Liability Terms
- Basic third-party insurance comes standard with every rental at Car Hire Stranraer. Full coverage specifics and excess amounts will be outlined in your Rental Agreement. Extra insurance options may be available to help limit your financial exposure. It is advisable to review these options thoroughly. You will be liable for any damage or loss up to the excess amount, except where additional insurance applies. Any damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, irrespective of insurance coverage.
6. Changes and Cancellations
Cancellation and amendment policies differ based on the type of booking and the notice period provided. For precise information, consult your booking confirmation or Rental Agreement. Late cancellations or failure to show may incur additional charges. Please make sure to review these details carefully to avoid unexpected fees.
Prohibited Activities
Prohibited uses of rental vehicle
- Use of the vehicle for illegal activities is strictly prohibited, including racing, rallying, or off-road driving. Transporting hazardous materials is not permitted. Sub-letting the vehicle or allowing unauthorized drivers is not allowed. Driving under the influence of alcohol or drugs is unacceptable. Ensure the vehicle is used for its intended purpose, adhering to passenger and weight limits. Driving beyond agreed geographical boundaries requires prior approval.
Breach of these terms may lead to rental termination and extra fees.
8. Liability Limitations
To the fullest extent allowed by law in Scotland, Car Hire Stranraer is not responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claim is limited to the rental amount paid in the past 12 months. This limitation does not affect liability for death or personal injury due to negligence or for fraudulent activities.
9. Local Legal Framework
These Terms are regulated by the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of the courts in those regions.
10. Modifications to Terms
We can update these Terms at any time. Changes will take effect as soon as they are posted on our website. Your ongoing use of our services indicates acceptance of the revised Terms.
Stranraer Contact Details
For inquiries regarding these Terms, please reach out to us:
Stranraer Car Hire Services
Riverside Way, Stranraer DG9 7DD, United Kingdom
Contact Number::
443332100115